Privacy Policy
Last updated: 1 January 2025
1. Introduction
fotobox Singapore (“we”, “us”, “our”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services or visit our website.
2. Data We Collect
We may collect the following personal data:
- Name and contact information (email address, phone number)
- Event details (event type, date, venue, guest count)
- Photos taken at our photobooth during events
- Payment information (processed securely by third-party providers)
- Communications you send us via email, WhatsApp, or our contact form
3. How We Use Your Data
We use your personal data to:
- Process and manage your booking enquiries and reservations
- Communicate with you about your event
- Provide and improve our services
- Send you your event photos via digital delivery
- Respond to your enquiries and provide customer support
- Send you marketing communications (only with your consent, and you may opt out at any time)
4. Photography & Images
Photos taken at our photobooth during events may be used for our portfolio and marketing materials (including social media and our website) unless you expressly request otherwise. Please inform us before or at your event if you prefer that photos not be shared publicly. We will always comply with such requests.
5. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers (such as email delivery and payment processing) solely to facilitate our services. These providers are contractually bound to protect your data.
6. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Event photos are retained for up to 6 months following your event, after which they are securely deleted unless you request earlier deletion.
7. Your Rights
Under the PDPA, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate personal data
- Withdraw consent for the use of your personal data
- Request deletion of your personal data
To exercise these rights, please contact us at hello@fotobox.sg.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Email: hello@fotobox.sg